General FAQ

Breakaway will host multiple festivals in the 2026 season. Visit your specific festival page for more information on the following topics:
  • Festival Hours & Location
  • Box Office Hours
  • Space Deck Tables
  • Parking
  • Rideshare/ Shuttles
  • Prohibited/ Permitted Items
  • Lost and Found
What are the festival's age restrictions?

Breakaway is an 18+ event, no exceptions. Certain ticket types (ie. Space Deck Terrace) are 21+. Please read each ticketing description prior to checkout to view the age restriction for that ticket type.

I purchased a ticket and can't find it - help!

Breakaway Festival tickets are sent out 2 weeks prior to the festival, but you should have received a ticket purchase confirmation email from our ticketing platform, Universe. If you are unable to locate that email, please contact support@universe.com.

I want to edit the name/ info on my ticket, how do I do that?

Click HERE for more information on how to edit your ticket. Reach out to support@universe.com if you need further assistance.

I'm interested in a payment plan for my ticket, how do I set that up?

Click HERE for more information on payment plan options.

I would like to transfer/ sell my ticket to someone. Am I allowed to do that?

Yes! Breakaway does not facilitate transfers and sales, however we welcome individual purchasers to do so on their own accord. We recommend changing the name and email on the ticket to the new attendee, click HERE on how to edit ticket information. Please note, tickets will not be sent out until two weeks prior to the festival.

Will there be single day tickets?

Breakaway will release single day tickets for all festivals closer to the festival dates, subject to change, pricing and availability. Please visit your specific festival page and our social media for their release.

I no longer want my ticket, can I get a refund?

Breakaway has a strict no refund policy. For more details you can view our Ticketing Terms and Conditions. We encourage those who are no longer able to attend to sell their ticket to a friend or via a third party platform.

Can I upgrade to VIP?

VIP upgrades can only be accommodated at the Box Office on the day of the event, subject to availability and prices may vary. Ultimate VIP upgrades can only be done in advance by emailing sales@teambreakaway.com

How do I purchase a table on Space Deck?

Please contact sales@teambreakaway.com to inquire about availability and pricing of our Space Deck tables.

Can I re-enter the festival once I've left?

There is no same-day re-entry into the festival.

What ADA and Accessibility accommodations are available?

Yes! Click HERE for more information on ADA and Accessibility offerings at Breakaway.

Do you have food and drinks available?

We will have plenty of food vendors serving delicious food all day, as well as plenty of bars serving non-alcoholic beverages in addition to beer and liquor for those 21+.

Can I pay with cash at the festival?

Breakaway is a cashless event, although some non-food/beverage vendors may take cash as an acceptable form of payment.

What happens if it rains or there is severe weather?

Breakaway is rain or shine. In the event of rain and non-severe weather, the festival will continue as planned. In the event of severe weather (including lightning, high winds, tornado, etc), under the direction of local authorities and venue policies to ensure the safety of all patrons, the festival may be postponed until weather passes with no refunds. Should severe weather be present in the area, announcements will be made from the Main Stage PA system.

I'm interested in being a food/beverage vendor.

Please visit EHS online and fill out a General Inquiries form. Their team will reach out directly if they are interested in working with you.

I'm interested in being a craft/ retail vendor.

Breakaway is not sourcing craft and retail vendors for the 2026 season.

I'm interested in sponsorship/ partnering with Breakaway.

For more information on sponsorship and partner opportunities, please email partner@teambreakaway.com

I'm interested in becoming a bartender at Breakaway.

Please email EHS at Info@eventhospitalitysolutions.com for available bartender opportunities

I'd like to photograph/video/cover Breakaway

Please fill out our Press Submission Form linked HERE. Our marketing and media team will reach out directly to those they are interested in working with.

I'm interested in joining Silent Disco

Please fill out our Silent Disco form HERE. Our Promotions team will reach out directly if they are interested.

Are there any jobs available at Breakaway?

Yes! Please visit our Join Us Page for a full list of all open jobs at Breakaway. All event staff positions will be hired through our local venue partners.

How do I become an Ambassador/ Campus Rep/ Influencer Partner?

Yes! Please visit our Join Us Page and fill out a form to work with us.

More Questions?

If you have more questions the FAQ cannot answer, please reach out to hey@teambreakaway.com. Include your full name, order number if applicable and the city you are attending.

Breakaway will host multiple festivals in the 2026 season. Visit your specific festival page for more information on the following topics:
  • Festival Hours & Location
  • Box Office Hours
  • Space Deck Tables
  • Parking
  • Rideshare/ Shuttles
  • Prohibited/ Permitted Items
  • Lost and Found